Running a business is like running a life. The condition is not always as smooth as expected. There are many problems that will be an obstacle, but must be resolved wisely.
This is generally experienced by entrepreneurs in the business world. Preferably, start-up entrepreneurs are not easily down on the problems that occur in the course of business, but entrepreneurs must rise up by promoting Innovation and Introspection of the business.
If we have a business that turns out to be quiet customers, this generally happens for several reasons. Maybe we sell products are too expensive, minimal quality and service we provide less than the maximum.
Some elements such as price, quality and service are certainly the deciding factor for customers to our business. If it is bad, then the customer will no longer trust us.
If indeed this business is experiencing lonely visitors, do not worry, following tips to deal with a business that is lonely customers:
1. Do Innovation
It may be that many customers run to other businesses, because you are not doing Innovation on the Product in your business. This innovation is very important to eliminate market saturation of a product.
Better start thinking to do Innovation. If you’re selling a food business, think about Innovation on taste, packaging, and how it looks. If it can be even more unique, the customer will come back to us. Make modifications to each new product.
2. Expand Market With Online System
If you start a business with an offline business, by having a store or specialty store, when the store is quiet, visitors should use an online marketing strategy, to keep customers in check.
Currently, there are many special tools that are used to capture customers who definitely love your product. If necessary, create a social media account of this business.
3. Pay attention to price and quality
In business, especially if you do business by selling products that are quite a lot of its competitors, it should always pay attention to price and product quality as well.
You can survey to a competitor’s store, and ask for a price on their side, then compare it to your selling price. If it turns out your store sells more expensive than them, of course you know what to do.
In addition, you can take the initiative to make the store look to be more leverage, and interesting. Who knows, in this way customers will be more interested again to visit and shop at your store.
Maintain Quality of Your Products and Services
Customers are generally looking for quality products and excellent service from the seller. Therefore, you, as the owner of the business, should be able to maintain the quality of products sold, and always ready to provide a friendly service and good on customers. If you have this, customers will often visit and shop at your store.